Terms and Conditions

Welcome to Maison Bennett.

These Terms of Service govern your access to and use of maison-bennett.com, including any purchases made through our online store.

By visiting our website, using our services, or placing an order, you acknowledge and agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you have reached the legal age of majority in your place of residence, or that you have received permission from a parent or legal guardian to use this website.

You may not use our website, services, or products for any unlawful, prohibited, or unauthorised activity.

Product Information

At Maison Bennett, we make every reasonable effort to ensure that product photographs, descriptions, colours, measurements, sizes, specifications, and other information displayed on our website are as accurate as possible.

Please note that actual colours may vary slightly depending on your device, screen settings, lighting conditions, and other factors outside our control.

Product information, availability, specifications, and prices may be updated or changed at any time without prior notice.

Pricing

Current prices are displayed on our website and may be updated from time to time.

Maison Bennett reserves the right to correct errors relating to prices, product details, promotions, or availability.

If an order is affected by an obvious pricing, listing, or product information error, we may contact you to resolve the issue. Where appropriate, we may cancel the affected order and refund any payment already received to the original payment method.

Orders

When submitting an order through our website, you are responsible for ensuring that all information you provide is accurate, current, and complete.

After placing your order, you will normally receive an order confirmation at the email address you provided.

Receiving an order confirmation does not necessarily mean that your order has been finally accepted. We may need to review an order if there are issues relating to payment, product availability, pricing, delivery information, or suspected fraudulent activity.

Order Refusal and Cancellation

We reserve the right to refuse, limit, or cancel an order when reasonably necessary.

Reasons may include, but are not limited to:

  • Incorrect or incomplete customer information
  • Problems processing payment
  • Suspected fraudulent or unauthorised activity
  • Products becoming unavailable
  • Incorrect prices or product listings
  • Unusual or suspicious ordering activity

If Maison Bennett cancels an order after payment has already been successfully processed, the applicable amount will be refunded to the original payment method.

Shipping and Delivery

Delivery dates and shipping times displayed or communicated by Maison Bennett are estimates and are not guaranteed unless explicitly stated otherwise.

For information about order processing, estimated delivery times, shipping methods, and other delivery conditions, please refer to our Shipping Policy.

Certain products may be dispatched directly by our suppliers. These suppliers may be located outside Canada, meaning that some orders may be shipped internationally before reaching their final destination.

Returns and Refunds

Returns, exchanges, cancellations, and refunds are subject to the conditions described in our Returns and Refund Policy.

Nothing in these Terms of Service is intended to restrict any mandatory consumer rights that apply to your purchase under applicable Canadian federal or provincial law.

Payment

Maison Bennett accepts the secure payment options displayed during checkout.

Depending on availability, these may include credit cards, Apple Pay, Google Pay, Shop Pay, and other supported payment methods.

By providing payment details, you confirm that you are legally authorised to use the selected payment method and that the information you submit is accurate.

Customer and Account Information

You agree to provide accurate, complete, and up-to-date billing, shipping, contact, and account information when making a purchase.

If you create an account with Maison Bennett, you are responsible for maintaining the confidentiality and security of your account credentials.

Intellectual Property and Website Content

Unless otherwise stated, the content available through this website—including text, graphics, photographs, branding, logos, product descriptions, design elements, and website layout—is owned by Maison Bennett or used with permission from the relevant rights holders.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit protected website content without the appropriate permission.

Prohibited Uses

You may not use our website or services:

  • For unlawful or fraudulent activities
  • In violation of applicable laws or regulations
  • To infringe intellectual property or other third-party rights
  • To introduce viruses, malware, malicious code, or other harmful technology
  • To unlawfully collect or misuse another person's personal information
  • To interfere with the security, availability, or proper operation of our website
  • To provide intentionally false, fraudulent, or misleading information

We reserve the right to restrict access to our services where we reasonably believe these conditions have been violated.

Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, or other services.

These third parties operate independently from Maison Bennett and may have their own terms, privacy practices, and policies.

To the extent permitted by applicable law, Maison Bennett is not responsible for the content, availability, practices, or services of independent third-party websites. We encourage you to review their applicable terms and policies before using their services.

Limitation of Liability

To the fullest extent permitted by applicable law, Maison Bennett will not be responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, services, or products.

Nothing in these Terms of Service excludes or limits liability, warranties, remedies, or consumer rights where such exclusion or limitation is prohibited by applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Maison Bennett harmless from claims, liabilities, damages, or reasonable expenses arising from your material breach of these Terms of Service, violation of applicable law, or infringement of third-party rights.

Changes to These Terms

We may revise these Terms of Service when necessary to reflect changes to our business, website, services, or applicable requirements.

The latest version will be published on this page. Where appropriate, the "Last updated" date will also be revised.

Your continued use of the website after updated Terms of Service become effective constitutes acceptance of those updated terms, subject to applicable law.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Maison Bennett
Email: info@maisonbennett.com
Website: maison-bennett.com